Investigation phase - 1 week.
The general project’s discussion lasted for two weeks and helped us in a deeper understanding of the exact client’s needs. We upgraded some of the requested technologies, optimized the way of the instruments’ usage, and simplified several operations. Also, we figured out that we need to create a separate app’s working scenarios for several different roles in the company.
We found a way to deal with the issues Slack has (connected to assignments and authorization via chat-bots), so the tool works comfortably. Our previous experience with сhatbots development helped a lot.
We offered our client a phased implementation plan, delivered by a team of highly skilled experts with great expertise in slack integrations, which would let our client’s teams stay focused on ongoing work.