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NEXTUP

Jira to Slack integration

Clientclient logo
IndustriesTechnology
Date2018 - Currently

Jira to Slack integration.

Nextup is a company that integrates Atlassian products into Slack. These integrations are designed to save time, increase productivity, and foster effective communication in teams.

Nextup’s team came up with their idea when they first tried Slack. Surprised to learn that integration to Jira (the most popular Atlassian product) was not available, they decided to build one they could use themselves. After the initial version of the product had been developed, they thought other teams might want to use it as well and published it to the Slack marketplace.

In March 2017, they came out of beta, and today there are dozens of teams all over the world using the product enjoying their experience.

The challenge

Nextup needed to scale the company's development resources. They wanted flexible and smart bots that would ease users' interaction with Atlassian products.

There were plenty of tasks connected to their existing products' development as well as building new ones from scratch.

The solution

Process

The agile process with iterations run through Jira.

Resources involved: 6 full-stack Node.js/React developers 

Slack bot architecture/Implementation

Our team developed the architecture of several slack bots:

including:

  • Jira integration+
  • HelpDesk+
  • Morgan
Dashboard new features development

Front-end (React) and Back-end new feature development

The done

Our team delivered the chatbot solution which consists of several slack bots and as well as helpdesk and admin dashboard development. As a result, we guaranteed a smooth product launch and new features development. Fivewalls team provided our client with top-notch services that cut our client operations costs significantly.

Deliverables:

  • refactored the previous code 
  • developed the Jira-integration bot for Slack
  • launched Morgan+: a meeting organizer bot for Slack
  • launched HelpDesk+: a workplace productivity manager bot for Slack 
  • developed the internal administrative panel
  • integrated several 3rd party APIs
  • ensured the smooth project launch
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